Joyce Randazzo Retires After More Than Two Decades at Hana

There are people whose jobs can be filled when they retire. And then there are people like Joyce Randazzo.
 
After more than two decades with The Hana Group, Joyce officially retired on October 23, 2026, closing a chapter that began when Hana itself was just getting started.
 
Joyce was one of Hana’s earliest employees, joining in 2004 when the company was still finding its footing. Tom Murphy, Hana’s CFO, remembers those early days in a Philadelphia office they called “Cubeville,” where six or seven people worked shoulder-to-shoulder in a converted conference-room-sized space.
 
Joyce was one of them.
 
From those beginnings, she became something much bigger than her title. To project managers, Joyce was the person who had the connections, knew where to find an answer and understood how things worked. Hana President Rob Middaugh gave her a call sign: “the gatekeeper.”
 
“Whatever you needed, Joyce could help you get it,” Rob said. “She is just a conduit of both information and help.”
 
Over time, that role only grew. People throughout Hana sought Joyce out for her institutional knowledge, her judgment and her willingness to say exactly what she thought. She became part historian, part problem-solver, part sounding board and, quite often, the person willing to tell you what you needed to hear.
 
“She shared the same spirit to explore and solve problems. And she had no varnish,” Rob said.
 
Her work ethic became legendary. Hana’s Corporate Controller Mandy Cooper remembers, “Every time I thought I was coming in early, she was already there, and then she was the last one to leave. Her work ethic is unparalleled.”
 
Tom puts the challenge of replacing Joyce more plainly. “She does the work of many, many people,” he said. “It’s going to take more than one person to replace her.”
 
That may be the clearest measure of Joyce’s impact. Over more than two decades, she accumulated not only responsibilities, but knowledge, relationships, and an understanding of Hana that cannot simply be transferred with a job description.
 
Rob calls her value “irreplaceable.”
 
And yet, after a career defined by extraordinary commitment, Joyce has made another important choice: to give more of her time to her family.
 
Family has always been at the center of her life. Joyce raised five children while building her career. Now, with grandchildren in the picture, she is choosing to invest more of her time in the next generation.
 
For Rob, that decision is perfectly consistent with the Joyce Hana has always known. “How honorable is that?” he said. “She continues the Hana tradition—she’s taking care of her family.”
 
Joyce spent more than 20 years taking care of Hana’s business and its people. In the process, she became part of the fabric of the company she helped build.
 
Mandy Cooper may have summed it up best: “It is the end of an era because there’ll never be anyone like her again.”
 
There probably won’t be.
 
And filling Joyce’s shoes may take more than one pair.
 
Happy retirement, Joyce. You’ve more than earned it.